Zweigstelle	Mediengruppe	Signatur	Standort 2	Status	Frist	Vorbestellungen
Zweigstelle: Onleihe	Mediengruppe: e-Learning	Signatur:	Standort 2: Onleihe	Status: Digitales Medium	Frist:	Vorbestellungen: 0

Artificial intelligence (AI) is changing the way every company does 476536564-and it's revolutionizing customer service. The ability not only to automate certain tasks, but also to use AI to prequalify and direct the customer service queue is a massive time-saver. This course explores the groundbreaking new solutions powered by this emerging tech. Customer service consultant David Kay reviews tools you can buy off the shelf-such as chatbots and customer interaction analysis-as well as custom-developed applications that can provide more targeted 476536564 benefit. He also explains how to effectively plan and deploy AI and machine learning-based solutions. Using these insights, you can help your service organization thrive in the era of the AI revolution.