Zweigstelle	Mediengruppe	Signatur	Standort 2	Status	Frist	Vorbestellungen
Zweigstelle: Onleihe	Mediengruppe:	Signatur:	Standort 2:	Status: Digitales Medium	Frist:	Vorbestellungen: 0

Regardless of role or level, employees often want to speak up against offensive/racist comments or questionable practices, but they don't know how to do it. In this course, Dana Brownlee, an expert in communication effectiveness and facilitation, shares specific techniques and practices that anyone can use to address these uncomfortable situations with clarity, focus, and impact.